Lifemile ticket refund

1. 接通電話 +1 800 284 2622 ,按 2 for English,按 3 for LifemilesPHONE: 1-800-284-2622
2. 輸入 lifemiles 常客號碼和 PIN 碼ID : 1234567890PIN : 1234
3. 按 * 轉人工後,說:Hello,Julia, I’d like to cancel my itineraries. My record locator is Zulu victor seven five seven quebec …


以下是範例Hello. I’d like to cancel my itineraries. My record locator is  SLILMIPassenger Name : Gilbert HanFrom Taipei to Sydney on Feb.27th 2019.
Another samples during COVID-19MWSYB2 -Mike Whiskey Sierra Yankee Bravo 2March, 5 th, 2021 21:30 (3/5) Sydney(SYD) – Tokyo(HND)  NH880March, 6 th, 2021 12:40 (3/6) Tokyo(HND) – Taipei(TSA)  NH853
4. 她會跟你確認機票的詳細信息,包括乘機人姓名、出發時間等等
5. 她會跟你要信用卡的賬單地址,中文地址記得使用 NATO phonetic alphabet 來說
6. 轉自動語音輸入信用卡信息,1 – Visa 2 – Mastercard;然後是信用卡號碼,兩次;然後是過期時間;再是CVV
7. 等對方操作。我第一次電話等了大概半小時,她隔幾分鐘就會跟我說,後臺還沒有成功處理你的里程退還,半小時都沒成功,她乾脆讓我過幾個小時再打過來,等我再過去了一通電話,還是沒成功,對方告訴我是扣款系統的問題,讓我再過幾個小時再打。但我已經收到了扣款短信,我就直接發了個郵件到support@lifemiles.com,終於搞定第一張票。 

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